Tracking User Manual
How to Track Uttara University Buses in Real-Time
Learn how to get live GPS bus locations, arrival estimates, route schedules, and traffic delay notifications using 3 convenient methods: Web Portal Live Map, Facebook Messenger Bot, and Telegram Bot.
Method 1: Interactive Web Map
Real-Time Leaflet GPS Live Tracking
The web portal provides a birds-eye view of all running buses on the road with automatic position updates every 5 to 10 seconds:
Blue Pin (Moving)
Bus engine is active and moving with live road speed and coordinates.
Orange Pin (Idle)
Bus is waiting at a stoppage, passenger pickup point, or in heavy traffic.
Gray Pin (Inactive)
Bus has completed its trip, parked at terminal, or tracker is resting.
Smart Geofence Arrival: When a bus approaches your designated stop within 1.5 km, the portal will chime and trigger an instant screen banner.
Method 2: Messenger Chatbot
Track via Facebook Messenger (@uubusservice)
Ideal when you do not want to keep a web browser open. The Messenger Bot understands natural English and Banglish questions:
- Bus Number Search: Type
bus 10or15to get driver phone, route, and current status. - Stoppage Lookup: Type
ami mirpur 10 achiortongi busto see which buses stop near you. - Campus Return Trips: Type
campus theke kon bus jabeto view return timetable.
Method 3: Telegram Bot
Track via Telegram (@uubusservicebot)
The fastest, ultra-low data tracking option. Works even under weak 3G network coverage:
- One-Tap Dial Pad: Tap any bus button on the custom keypad to immediately receive its live Google Maps pin.
- Direct Schedule Commands: Send
/schedule 10or/schedule mirpurto see exact morning and afternoon timings. - Emergency Breakdown Notices: If a bus faces mechanical breakdown or severe traffic gridlock, an urgent alert is broadcast instantly.
Community Features
Crowdsourced Delay Voting & Lost Items
Crowd Status Voting: When onboard, students can vote for the bus crowd status (Seats Available, Standing Only, or Crowded). This helps fellow students know passenger load in advance.
Lost & Found: If you leave your university ID, umbrella, or folder in a bus, you can immediately file a claim with your phone number on lost-found.html to notify bus moderators and admins.
Tracking Frequently Asked Questions
1. Why does a bus location show 'Idle' or 'Inactive'?
'Idle' means the bus is in a traffic jam or passenger boarding stop with its engine running. 'Inactive' means the trip has ended, the engine was switched off, or the bus has reached the terminal garage.
2. How often is the GPS position refreshed?
On the web map, locations stream in near real-time (every 5-10 seconds). In Telegram and Messenger bots, you can request fresh coordinates anytime by pressing the bus button again.
3. Can I track return buses from campus to my home?
Yes, return buses usually leave between 1:30 PM and 5:00 PM depending on university schedules. Check the schedule.html page for specific departure slots.